In this section you can find a few answers regarding shipment and returns. You can always contact us if you have any specific questions through our customer service.
If you'd like to be notified when a product is re-stocked on our website, go to the product page for the item you're interested in and choose the color that suits you. Then, on the bottom right of the screen, click "Email when available" and provide your email address.
To sign up, go to the bottom of our website and under the heading "Newsletter," type in your email address. Simply click on "Unsubscribe" when you receive an email from us to unsubscribe. This will be done immediately.
The newsletter keeps you informed about our news and new products. You will also receive exclusive offers and discounts.
We accept Visa, Mastercard, American Express, Discover, Paypal, Google Pay and Apple Pay.
When your order ships, you will receive an email confirmation with a tracking number. You can track your order by clicking on the "Track Your Order" link at the bottom of our website.
Orders usually ship within 1-2 business days. If you need your order sooner, please contact us and we will do our best to accommodate your request.
- If the product you bought from us is damaged or broken, we recommend that you contact us as soon as possible.
- If any accident should occur and your goods are damaged during transport, it is important that you contact us at once. You can do this through e-mail, customercare@christineprinz.com and we will help you.
- Visible damage when delivered.
Yes, we accept free returns within 15 days of purchase. For more information on our return policy, please visit our Shipping & Returns page.
Yes, we ship internationally! Currently, we deliver our products for most European Countries. You can check if your country is eligible for delivery at the “Shipping and Delivery” section. If you don't see your country listed, please contact us and we will try to accommodate your request.
Our shipping rates depend on the destination and the shipping method chosen. To find out the shipping rate for your order, just add the items you want to purchase to your cart and proceed to checkout. The shipping rates will be calculated and displayed before you complete your purchase.
No, we do not have a physical store. Our products are only available for purchase on our website.
We want to sell our items at the most affordable costs possible all year, which is why we don't provide discount codes. Please keep in mind that any special offer you see on the internet is fraudulent.
If you're interested in partnering with Christine Prinz, send an email to contact@christineprinz.com and your request will be forwarded to the right department. Please note that we receive a high volume of requests and cannot respond to everyone.